For those of you who can't wait for a full update, here's a quickie on what happened with the Sears repairman yesterday (see I'm a Dork, Sears Tries to Make Good and I Blow It if you don't know what I'm talking about.) Here are the highlights:
- The Sears repairman came over on schedule.
- When he'd stopped counting, he came up with $647.68 in repairs that the elliptical needed.
- We paid $400 for the elliptical.
- He said to wait a day, then call back the Sears help line I referenced in the post linked above. He was sure they'd give me credit for it.
I'll give you a fuller update as things progress, but was sure you were on pins and needles waiting to hear what happened. (Yeah, right.) :-)
FMF,
If I were you I would just drag this thing to the curb and call it a day. You only paid $400. The time you spent trying to resolve this issue is hardly worth it. Nor is the frustration you must have everytime you use it. Drag it to the curb and cut your losses.
Tim
Posted by: Tim | December 12, 2007 at 01:35 PM
FMF,
Hang in there. See this thing through to the end. I am interested in the elliptical saga. Hopefully, things will ultimately work out in your favor....if that's possible.
Posted by: Mike | December 12, 2007 at 06:58 PM
Are they only giving you this deal because you know someone who could pull strings? Pity the poor soul who doesn't have the connections.
Posted by: | December 12, 2007 at 08:29 PM
Ha! If that was the case, I would have had this settled a long time ago.
That said, the person who led to the person who fixed it all through this blog. Without it, I probably wouldn't have made any progress.
Posted by: FMF | December 13, 2007 at 07:39 AM
i had a sears tech ask me, "what is the difference between sears and the titanic" then he replied, "the titanic had a band" even the people at sears know their doomed.
Posted by: mam | April 14, 2009 at 02:10 PM