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« Free Money Finance in Seven Carnivals This Week | Main | Comments: Yes, You Can Erase 15 Years of Debt in 14 Months; I'm Doing It »

December 28, 2005


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L.L. Bean has high-quality products for reasonable prices.

And here's my something-went-wrong story. I received a flashlight whose case was cracked in two places. I wanted to exchange it for a flashlight that was still in perfect condition. After calling the toll-free number, I was told to save the old flashlight and I would be receiving a (currently back-ordered) flashlight plus a postage-paid label. I was to put the first flashlight in the packaging from the second flashlight, put on the label, and leave it out with my mail to be picked up. This is both easy and efficient (with the packing materials).

(I also get very good service from some local business people--my ballroom dance instructor, my auto mechanic, a roofer, and a tree-trimmer.)

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