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September 05, 2006


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Very true. The converse is also true: if you're being a brat, you're probably not getting the best deal. I'll typically bend over backwards to help a nice customer. The jerks get the 1,000 yard stare.

Being friendly, while desirable in all spheres, is really quite helpful, as you've demonstrated, in commercial settings. I've had times when I have been having a drink with a friend at the bar, we strike up a great conversation with the bartender and he gives us the name of bartender friends around town for free drinks. I've also been friendly with the hardware store in my neighborhood. When I forgot my wallet one day, they said, don't worry, pay later. Things like that happen all the time!

This is very true. When I used to work retail, I would always try to strike a deal with people who were more friendly. The people who were more agressive and mean, I would put less effort into helping them. Being mean just gets you kicked out the door.

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