Free Ebook.

Enter your email address:

Delivered by FeedBurner

« Avoiding Bad Financial Advisors and Picking Good Ones | Main | Eight Steps to Get Out of Debt and Fix Your Broken Credit »

October 13, 2006


Feed You can follow this conversation by subscribing to the comment feed for this post.

Did you contact anyone regarding the internet during your stay? If so, I would have mentioned the steps that were taken to attempt to resolve it at the time.

I would either be more specific about the type of changes you would like to see in the breakfast, or leave it off entirely. I have stayed at Hampton Inns several times, and go downstairs knowing that I'm not heading to the Ritz Champagne Brunch. But there's usually some reheated freeze dried eggs, some kind of nuked frozen breakfast mean, and bagels and cereal. It is what it is, a discount hotel chain's free breakfast.

That being said, they should still provide a refund, given that you were not "100%" satisfied.

I think you did well with the letter. I imagine that a lot of hotel chains don't get a lot of feedback. I wouldn't expect them to change the breakfast much, but they should definitely look into the other two. Those seem like legit problems.

It's a good start, companies like feedback and will try to improve upon service. Maybe you'll get a voucher or a free hotel stay out of it, but I agree with LAMoneyGuy it is better to be specific, next time take down names and exactly what you want changed.

You should've suggested that they avoid Sears when replacing the exercise equipment. ;)

I like your letter because it is laid out the way a complaint letter should be... good experiences first... complaints later. I agree with what what LAMoneyGuy said about being more specific in detailing the breakfast improvements. I think you might get a refund or a voucher for a future stay or a bagel.

I think that they will respond favorably, not exactly sure, but they do not want to offend or disrespect a repeat customer.

I can only comment on the breakfast since I have never stayed at a Hampton Inn, though I do deliver the food to them. Yes, the eggs, bagels, muffins, etc. are frozen, but they do get fresh fruit. They don't have a chef or much of a kitchen, and the room prices reflect that. For a free hotel breakfast, it's alot better than just a box of donuts.

The comments to this entry are closed.

Start a Blog


  • Any information shared on Free Money Finance does not constitute financial advice. The Website is intended to provide general information only and does not attempt to give you advice that relates to your specific circumstances. You are advised to discuss your specific requirements with an independent financial adviser. Per FTC guidelines, this website may be compensated by companies mentioned through advertising, affiliate programs or otherwise. All posts are © 2005-2012, Free Money Finance.