Comments on A Customer Service Letter to Hampton Inn HotelsTypePad2006-10-13T14:24:00ZNAhttps://www.freemoneyfinance.com/tag:typepad.com,2003:https://www.freemoneyfinance.com/2006/10/a_customer_serv/comments/atom.xml/Brad commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834f1c32d69e22006-10-15T19:14:52Z2007-04-28T21:52:38ZBradI can only comment on the breakfast since I have never stayed at a Hampton Inn, though I do deliver...<p>I can only comment on the breakfast since I have never stayed at a Hampton Inn, though I do deliver the food to them. Yes, the eggs, bagels, muffins, etc. are frozen, but they do get fresh fruit. They don't have a chef or much of a kitchen, and the room prices reflect that. For a free hotel breakfast, it's alot better than just a box of donuts.</p>tlange commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834f19eb469e22006-10-14T20:06:04Z2008-08-29T06:36:41Ztlangehttp://fromtheunknown.blogspot.comI think that they will respond favorably, not exactly sure, but they do not want to offend or disrespect a...<p>I think that they will respond favorably, not exactly sure, but they do not want to offend or disrespect a repeat customer.</p>Terry commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834bc12aa53ef2006-10-13T22:58:55Z2008-08-29T12:09:00ZTerryI like your letter because it is laid out the way a complaint letter should be... good experiences first... complaints...<p>I like your letter because it is laid out the way a complaint letter should be... good experiences first... complaints later. I agree with what what LAMoneyGuy said about being more specific in detailing the breakfast improvements. I think you might get a refund or a voucher for a future stay or a bagel.</p>fivecentnickel.com commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834bbf25153ef2006-10-13T16:07:35Z2007-04-28T21:39:28Zfivecentnickel.comhttp://www.fivecentnickel.com/You should've suggested that they avoid Sears when replacing the exercise equipment. ;)<p>You should've suggested that they avoid Sears when replacing the exercise equipment. ;)</p>G. commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834f1531b69e22006-10-13T15:53:01Z2007-04-28T21:39:14ZG.http://howtomakeamilliondollars.blogspot.comIt's a good start, companies like feedback and will try to improve upon service. Maybe you'll get a voucher or...<p>It's a good start, companies like feedback and will try to improve upon service. Maybe you'll get a voucher or a free hotel stay out of it, but I agree with LAMoneyGuy it is better to be specific, next time take down names and exactly what you want changed.</p>Lazy Man and Money commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834f152b769e22006-10-13T15:49:51Z2007-04-28T21:39:12ZLazy Man and Moneyhttp://www.lazymanandmoney.comI think you did well with the letter. I imagine that a lot of hotel chains don't get a lot...<p>I think you did well with the letter. I imagine that a lot of hotel chains don't get a lot of feedback. I wouldn't expect them to change the breakfast much, but they should definitely look into the other two. Those seem like legit problems.</p>LAMoneyGuy commented on 'A Customer Service Letter to Hampton Inn Hotels'tag:typepad.com,2003:6a00d83451bcbd69e200d834bbf05e53ef2006-10-13T15:12:49Z2007-04-28T21:39:16ZLAMoneyGuyhttp://itsjustmoney.blogs.com/Did you contact anyone regarding the internet during your stay? If so, I would have mentioned the steps that were...<p>Did you contact anyone regarding the internet during your stay? If so, I would have mentioned the steps that were taken to attempt to resolve it at the time.</p>
<p>I would either be more specific about the type of changes you would like to see in the breakfast, or leave it off entirely. I have stayed at Hampton Inns several times, and go downstairs knowing that I'm not heading to the Ritz Champagne Brunch. But there's usually some reheated freeze dried eggs, some kind of nuked frozen breakfast mean, and bagels and cereal. It is what it is, a discount hotel chain's free breakfast.</p>
<p>That being said, they should still provide a refund, given that you were not "100%" satisfied.</p>