I've said before that I think the two parts of a successful career are delivering results and having a good attitude. But how much does the latter really contribute to any success you have? Maybe more than I originally thought.
I just finished reading the book The Noticer: Sometimes, all a person needs is a little perspective. (good book, BTW.) A couple times it went through this sort of reasoning (I'm paraphrasing, but the ideas are correct):
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Opportunities for advancement and success are controlled by people. They're the ones that decide on the promotions, give the "secret" tips, give the "breaks", and so on.
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Given that people are the key to success, those that know and associate more with other people have more opportunities available to them.
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The key to knowing more people and having them in your life is being pleasant/having a positive attitude. People want to be around other people that are cheerful and positive.
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So if you're positive, more people will want to be around/associated with you and you'll automatically have more opportunities available to you. By having more opportunities, you'll become more successful since you can select from a wider array of potential options.
The book says it much better than this (much smoother -- I'm a bit choppy), but the idea is that if you have a positive attitude you'll have more friends/acquaintances that present you with more opportunities and you'll be more successful as a result.
Here's my question for you: true or false?
I always associated a good attitude with likeability and it was a tie-breaker (or maybe a bit more) in the work field. If I had two employees and they both delivered great results, I'd prefer promoting the one that was more pleasant to work with than the grumpy fellow I had to constantly cheer up. But the thoughts above take a positive attitude a step further and say that simply by being positive you'll be more successful. They're saying it's not a tie breaker, but a key attribute that can make or break your success.
What's your take on this issue?
I think it's not just the positive/pleasant attitude, but the fact that this leads to a larger circle of people that know and like you. You need people to think of you when there is an opportunity, and to either tell you about it or give it to you.
As you have stated yourself, career success depends on luck as well as skills.
It may be a tie-breaker for two equally-qualified people you already know, but what about the people you DON'T know - but you would know if they were outgoing/positive/ nice to be around?
Posted by: Mark | August 11, 2009 at 12:04 PM
I agree with this.
I'd say it another way: If you're a jerk then your opportunities will be limited. That I think is a bit more definite. You can get fired for being a jerk. The nicer you are then the more doors will remain open and it may open other doors. Some people will weight personality heavier than others.
Being a little grumpy won't necessarily kill your career but it really doesn't help.
Posted by: Jim | August 11, 2009 at 12:27 PM
"If I had two employees and they both delivered great results, I'd prefer promoting the one that was more pleasant to work with..."
If their work invloves no personal interaction whatsoever, then the distinction you've made between "great results" and "pleasant to work with" makes sense. Otherwise, it's a false dichotomy. Most of us work with people, make presentations to people, collaborate with customers, suppliers, and even competitors. "Pleasant to work with" *produces* great results. It's not frosting on the cake - it's one of the main ingredients in the cake.
Posted by: Maria | August 11, 2009 at 01:53 PM
True, can't hurt- can only help.
-M
Posted by: Mike Hunt | August 11, 2009 at 02:05 PM
Maria nailed it.
If I'm dealing with programmers who never leave their unlit programming cave, sure, maybe it doesn't matter how they interact with people as long as their software is good... but for most jobs, a person's attitude and interpersonal skills are key components of their work ability.
Posted by: LotharBot | August 11, 2009 at 02:18 PM
I agree with the above poster; good to have a positive attitude, but you also need the interpersonal skills.
Posted by: Christy | August 11, 2009 at 03:10 PM
Having a positive attitude makes you nicer to work with. Certainly I enjoy working with positive people. But it's not a major key to opportunities, advancement and promotions. If you want to advance you need to have skills, deliver results, understand politics and be willing to job hop when necessary. If people are promoted predominantly based on their positivity it probably means that the head honcho is just looking for 'yes-man.'
Posted by: vga | August 11, 2009 at 04:24 PM
No doubt. All other things being equal, between two people, the one with the pleasant, enjoyable attitude will keep a job, make more friends, and be offered more opportunities.
If you're incompetent, a pleasant personality isn't going to help much. But when two people have similar skills and are able to deliver similar results, the one with the best attitude is going to be more successful.
Posted by: Beth Bridges | August 12, 2009 at 12:49 AM
Def true. Say we had two people working in similar positions:
Person A - Does their job good, but is not a team player, very arrogant, me first attitude... (you get my picture)
Person B - Does their job good, not as well as Person A, but is very amicable in the office, always willing to assist others and take on new challenges, willing to put their things aside to help the team.
Who would you want to work with? promote? not fire?
Working in a very conservative and large financial services company, I have come to the realization (that is understood in my workplace) that it is more important to be liked by your peers and do the extra things that do not directly impact your actual job over than being competant in your daily work routine. I know it sounds crazy, but thats the game here!
Thanks for making me think first thing in the AM
Posted by: Doc S | August 12, 2009 at 08:57 AM
I absolutely agree with this. Who wants a grump around? I try to be as friendly and likeable at work as I can, and not burn any bridges, even if I am having the day from hell.
Posted by: Juliet | August 12, 2009 at 02:02 PM
Being nice and friendly is the way to go, in my book. But it doesn't mean that you won't succeed if you aren't (unfortunately). Some of the meanest people I've ever met have been the most successful, so the success formula doesn't seem to discriminate. You know the saying that "nice guys finish last". I personally don't want to believe that but the cynic in me (I'm nice but sometimes cynical....) wonders about the semblance of truth in that statement.
Posted by: The Digerati Life | August 12, 2009 at 06:30 PM
I agree 100% - I know for a fact that I've been given a job (and raises) due to "smiling all the time" (direct quote from an old boss). It may sound cheesy, but that in itself can get your places...just hard to do at ALL times ;)
Posted by: J. Money | August 15, 2009 at 11:46 AM
I read the noticer, it was a nice book. It really helps you step back and look at yourself from an objective view point.
Posted by: Matthew Paulson | August 19, 2009 at 07:36 PM
I rather work with a person who is not super competent but who is easy to get along with than a genius who acts like he is God's gift to humanity.
Posted by: rc0 | November 07, 2009 at 04:00 AM