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« 5 Easy Ways to Ruin Your Retirement | Main | An Example of Why to Give Appreciated Securities Rather than Cash »

December 21, 2010


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#1 is a biggie, don't be a jerk because... who wants a jerk to get a good deal?

Threatening to cancel my Comcast has saved me tons of money over the years. I think it only failed once. I called back in a month though and it worked.

I never try to show my hand when making a big purchase. The worst thing you can do is tell about your great discount on a negotiable item! Gotta get them to go to their 'lowest' and then hit them with the discount. I really made a salesman mad at ABC Warehouse doing this and I did feel kinda bad for a minute...

I always start #4 and #10 in one sentence when talking to Comcast CSRs.

I got a call yesterday from a salesman who works for a postage meter company. He said it was time to renew the lease on the postage meter in our office (originally a 5-year term).

For the last few months, I had been thinking that we didn't need to renew it. The cost to have it is $800/yr. I figured out that 95% of what we mail is envelopes that we can affix a stamp to (especially easy with the sticker stamps of today), and our volume isn't huge.

The salesman first tried to size me up for a new/more expensive meter, but quickly realized we didn't have the volume for that. Then he said he could simply renew us at the rate we've had for the last 5 years.

I started to tell him that I had been thinking about it and wasn't sure I wanted to renew, and he immediately said he could take $200 off the annual price. He cut the price before I could barely raise an objection!

I would imagine I could get him to go lower, but I still don't know if it would be worth it to keep it. We'll see!

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